PRIVACY

Happy Face Reviews Privacy Policy

Happy Face Reviews respects the privacy of our Users, Providers, and Affiliates. We recognize the need for appropriate protections and management of the personal information that you provide to us. Accordingly, Happy Face Reviews established this Privacy Policy to assist you in understanding: (1) what personal information we collect through our applications; (2) how your personal information is used and shared as necessary to enable you to enjoy our applications; and (3) how your personal information is collected and used on our websites. This Privacy Policy applies to personal information you provide, as well as data collected by Happy Face Reviews through our website, the Happy Face Reviews web applications, and other webpages which we operate and in which we post a direct link to this policy.

What types of personal information does Happy Face Reviews collect?

Through Happy Face Reviews’ applications, businesses can use mobile friendly technology to engage with customers through modern methods. Happy Face brings marketing and review management into a single dashboard allowing businesses to request reviews, monitor reviews,  and offer support to reviewers in order to support business initiatives that build brand trust and increase online visibility. To facilitate this process, Happy Face Reviews’ applications requests and/or collects the following information from Users & Reviewers:

USERS

When you create a profile on the Website, we collect the following data: Your username, your password, your phone number, and your email address. The purpose of the collection of this information is to identify you as user when you log on to the Website. Furthermore, you can choose to add more information to your profile, such as brand logo, contacts names, contacts phone numbers, contacts email addresses, review site profile links, and payment information.

As part of our services, we provide you with the possibility of connecting your profile on the Website with your profile on social networks such as Facebook, Google+, LinkedIn and Twitter (“Social Network(s)”). Some information about you will automatically be collected from Social Networks when connecting your Happy Face Reviews profile with your profile on Social Networks.

The information collected from Social Networks depends on what information you have made available on the network and your privacy settings for sharing such information on the network. Depending on the settings, we may e.g. collect the following information about you:

  • Name and/or username
  • E-mail address
  • Gender
  • Date of birth
  • Profile photo
  • Location

When you request to have your Happy Face Reviews profile connected to a profile on a Social Network, you will be informed on which information we will collect from the network in question before your request is executed.

Happy Face Reviews does not collect other personal identifiable information from visitors of the Website, unless the visitor provides the information to us.

REVIEWERS

When you make a review of a company, we may collect the information you state in the review, including which company you review, and how you evaluate the company.

Happy Face Reviews will use your personal information to (1) help users request and respond to reviews from your contacts that have agreed to receive communication from you; (2) to facilitate payment for a service; (3) to communicate with you; (4) to improve performance of our applications and websites and the overall experience; (5) to provide ongoing service and support. If you do not provide us with your personal information, we may be unable to complete these functions. We may also pass on your information to a third party, such as a partner, if you have asked us to do so. Occasionally we may use your information to contact you to complete reviews that we use for marketing and quality assurance purposes. If you request us to do so, by signing up for one of our services which involves collecting or tracking your personally identifiable information, we may collect your Personal Information from third-party sources and platforms (such as online review sites, social media or other sites on the Internet).

If you do provide us with Personal Information or if we collect such information as described above, you are consenting to our use of that information in accordance with the policies and practices described in this Privacy Policy.

With whom does Happy Face Reviews share personal information?

Happy Face Reviews may share certain personal information with its Users and Reviewers necessary to facilitate review management services. Happy Face Reviews shares personal information with Users, Reviewers, and third-parties to the extent needed to collect and deliver the review to the user, connect the reviewer to the third- party review site, respond to requests for information, or otherwise support the customers’ needs.

Except as described in this Privacy Policy, Happy Face Reviews is not in the business of selling or renting your information to others and will not share personally identifiable information with other third parties without your permission, unless required by, or in connection with, law enforcement action, subpoena or other litigation, or applicable law or in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business, or within the group of affiliated Happy Face Reviews companies, if and to the extent legally permissible. Happy Face Reviews reserves the right to fully use and disclose any information that is not in personally identifiable form.

Securing Your Personal Information

Happy Face Reviews is committed to taking reasonable efforts to secure the personal data you choose to provide us. To protect the privacy of any personal information you may have provided, Happy Face Reviews employs industry-standard controls including physical access controls, encryption, Internet firewalls, intrusion detection, and network monitoring. In addition, access to confidential information is limited to those individuals and agents having a need to know.  To help ensure that your personal information remains private, please do not share your User ID and Password with any other individuals, and keep that information in a secure location.

Retention of Personal Information

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@happyfacereviews.com and simply delete the Happy Face Reviews applications.

Accessing, Updating, or Correcting Your Personal Information

Need to change, update, or correct your personal information? If you would like to request access to, change, update, or have a correction made to personal information that we may have collected from you, please contact privacy@happyfacereviews.com To protect your privacy and to help maintain security, we may take steps to verify your identity, such as a password and user ID, before granting access to data.

Changes to this Policy

Happy Face Reviews will review and update this Privacy Policy periodically and will note the date of its most recent revision above. If we make material changes to this Privacy Policy, we will notify you either by prominently posting a notice of such changes prior to implementing the changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Cookies

Happy Face Reviews uses cookies on some of its web sites. Cookies are small amounts of data sent to your browser from a web server and stored on your device’s hard drive or internal storage. Cookies can help a website recognize repeat users and allow a website to track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. If a cookie is placed, thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. Information collected by cookies (as described below) may be tagged to your personal information, including your contact information, device information or other personal information, which you have provided to us. You can set your browser to notify you when you are sent a cookie, and you may also elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites.

Happy Face Reviews uses some cookies that are strictly necessary for the delivery of an acceptable user experience on our website. Cookies that are strictly necessary allow us to improve the safety and security of our website, authenticate account users, allow you to access your private accounts on our site, allow you to sign into many portals with the use of only one login, balance the traffic on our site, and remember information that you have submitted on forms when you request services on our site.

Happy Face Reviews also uses cookies to improve our services and also to personalize your web-browsing experience, such as by gaining a better understanding of your interests and requirements regarding our website. Cookies we use to improve your website experience may: (1) remember your language and site preferences; (2) show you when you are logged into our system and allow you to remain logged-in for a period of time; (3) provide you with support services including our live chat service; (4) remember your login information; and (5) prepopulate forms that you have already completed.

Happy Face Reviews may also utilize ‘performance’ cookies that collect information about how you use and navigate through our websites, including which pages and content you visit, and if you experience any errors. These cookies provide statistics on how our website is used and how often you visit our site. Performance cookies help us improve our website by measuring any errors, test changes and improvements on our site, and help us measure the traffic on our site so that we can optimize our design and content accordingly.

Some Happy Face Reviews website pages use cookies that permit select third party partners, including Google, Adobe, Oracle and PayPal, to serve you related content (including Happy Face Reviews advertisements) on their sites or elsewhere on the Internet. This is based on your prior visits to our site.

As noted above, you can change your browser settings to notify you when you receive a cookie, giving you the chance to decide whether to accept or reject it. You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. Alternatively you may use the third parties’ own tools to prevent these cookies. You may also opt out of Google’s use of cookies by visiting http://www.google.com/privacy/ads/, and you may opt out of Adobe’s use of cookies and web beacons by visiting http://www.adobe.com/privacy/opt-out.html#4

Log Files and Web Beacons

As is true of most websites, Happy Face Reviews collects and/or logs Internet Protocol addresses, Internet domain names, the web browser and operating system used to access our web site, the website visitor’s location, the files visited, the time spent in each file, and the time and date of each visit. collects these through the use of log files and web beacons.

Links to Other Websites and Third Parties

The Happy Face Reviews web sites may provide links to third-party web sites for your convenience and information. If you access those links, you will leave the our website. Happy Face Reviews does not control those sites or their privacy practices, which may differ from our policy. We do not endorse or make any representations about third party web sites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information. Some third party companies may choose to share their personal data with us; that sharing is governed by that third party company’s privacy policy.

Our Contact Information

If you have any questions regarding this Privacy Policy or believe that the privacy of your personal information has not been respected, you may submit a complaint in writing to the attention of Happy Face Reviews Office of the General Counsel, 715 N. Gilbert Rd, Mesa, AZ 85203 or email: privacy@happyfacereviews.com. If you have a comment or concern that cannot be resolved with us directly, you may contact a competent local data protection authority.  In order for us to adequately address your complaint, you will need to provide us with sufficient details regarding your complaint together with any supporting evidence.  We will refer your complaint to our Privacy Team who will investigate the issue and determine the steps that we will undertake to resolve your complaint. We will contact you if we require any additional information from you.

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